We love lifestinks and other life-changing products we make and think you will, too. In fact, as Sisters who ran a healing center for years, we're normally able to help you solve the bump in the road before giving up on you and your successful transition to a healthy deodorant. If you are having any "issues" making the switch, contact us at firstname.lastname@example.org so that we can help you be another successful lifestinks user. We answer our emails. We also pick up the phone (773-341-4246, M-F 10-5 Chicago Time) if a chat would help.
If we can't figure it out together, you can of course return or exchange your products within 30 days of receipt for a full refund. But we always try to help you first! We prefer to help you be happy and to reduce the waste of returns.
In fact, we’re so confident that you’ll love lifestinks that we’ll even cover the cost of return shipping.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Exceptions / non-returnable items
Please note that we’re not able to accept returns or exchanges for orders shipped internationally.
Smartsoaks are a one time use product and therefore not eligible for return. In addition, expedited shipping fees are non-refundable.
Unfortunately, we cannot accept returns on gift cards.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.